Technical Support Manager Completion in Abu Zaby [Abu Dhabi], United Arab Emirates

at Baker Hughes

Industry
Oil & Gas / Mining
Specialization
Oil & Gas / Mining / Energy
Minimum Qualification
Bachelor's Degree
Required Experience
7 - 10 years
Employment Type
Full Time
Gender
Male or Female
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Job Description

  • Responsible for ensuring technical training and transfer of technical knowledge/expertise to Geomarket Sales and Operations.

  • Provides technical support for new product launches and new service introductions.

  • Responsible for product testing and analyzing and resolving customer complaints related to design.

  • May plan and manage Region Fleet/Assets (tools, trucks, etc) and be responsible for adequate distribution and allocation of the resources/assets.

  • Collaborates with Geomarket Sales and Operations, Region Marketing/BD to develop and champion product design improvements.

  • Ensures proper planning and application of technology.

  • Administers and audits key technical processes.

  • May assist Geomarket Sales in the preparation of bids and in engaging customers for input in the design of products and services.

  • Trains Geomarket Sales and Operations and customers on new products and services.

  • Collaborates with Geomarket Operations and Sales to maximize profitability and customer satisfaction and meet growth targets in Geomarket.

Requirements


ESSENTIAL 

  •  Minimum Bachelor's Degree in Engineering, Science/Technology, and/or Management.
  • Minimum 8 years Oilfield experience.
  • Thorough technical background and focus on a particular area of expertise (e.g., acoustics, deepwater, etc.).
  • Strong communication and interpersonal skills.
  • Oil & Gas experience in relevant product lines.
  • Working knowledge of multiple product lines offered in Geomarket(desirable).
  • Extensive background in highly technical roles at Baker Hughes desirable.

PREFERRED 

  • Thorough technical background and focus on a particular area of expertise (e.g., acoustics, deepwater, etc.).

  • trong communication and interpersonal skills.

  • Oil & Gas experience in relevant product lines.

  • Working knowledge of multiple product lines offered in Geomarket(desirable).

  • Extensive background in highly technical roles at Baker Hughes desirable.

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