Technical Support Specialist in Lagos, Nigeria

at Silverhorse Infotech

Industry
ICT / Telecommunications
Specialization
Information Technology
Minimum Qualification
HND
Required Experience
Entry Level
Employment Type
Full Time
Gender
Male or Female
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Job Description

Maximizes computer system capabilities by studying technical applications; making recommendations.

Responsibilities

  • Evaluates system potential by testing compatibility of new programs with existing programs.
  • Evaluates expansions or enhancements by studying work load and capacity of computer system.
  • Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action.
  • Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications.
  • Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
  • Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
  • Places software into production by loading software into computer; entering necessary commands.
  • Places hardware into production by establishing connections; entering necessary commands.
  • Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
  • Maintains system capability by testing computer components.
  • Prepares reference for users by writing operating instructions.
  • Maintains historical records by documenting hardware and software changes and revisions.
  • Maintains client confidence and protects operations by keeping information confidential.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.

Requirements

QUALIFICATION:

Interested applicants should have a minimum of OND/NCE in relevant fields. Any higher qualification with working experience will serve as an added advantage..  MODE OF APPLICATION: Interested applicants should forward their updated CVs to HR through this email: silverhorseconsults@gmail.com or send your Name, Location, Qualification  to this  08159283609. Note: This job offer is mainly for Lagos residents.

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