Techno-Commercial Manager in Oyo, Nigeria

Printing / Publishing
Administration & Office Support
Minimum Qualification
Bachelor's Degree
Required Experience
10 - 15 years
Employment Type
Full Time
Male or Female

Job Description

Reporting to: Chief Operating Officer (COO) / GM

Job Summary:

To plan and manage all maintenance operations and ensure constant proper functioning of printing machinery.

To oversee commercial printing by setting schedules, confirming product specifications, arranging adjustments, overseeing the work of staff in the department, monitoring the quality of products and ensuring that deadlines are met.


Areas of Contribution and Related Responsibilities

Technical Maintenance Involvement

    Ensures that the commercial printing section is operating flawlessly by developing and overseeing proper preventive and corrective maintenance for all machines and equipment. The jobholder responsibilities in this area include but are not limited to:

    Setting preventive maintenance schedules for printing machinery, communicating them to the team and overseeing implementation to ensure optimal service and functioning of the production process

    Standardizing diagnostic approaches for troubleshooting and preventive maintenance to minimize unplanned downtime, anticipate and solve problems in a timely manner

    Prioritizing ongoing corrective maintenance for printing machinery, allocating resources and following-up on proper implementation

    Controlling and placing orders of supplies and equipment in coordination with Store Manager, and acting as a subject matter expert to provide detailed overview of new machines and parts

Commercial Printing Involvement

    Monitors the process of commercial product printing and coordinates with marketing on a continuous basis to ensure client satisfaction and quality standards

    Identifies and selects appropriate options for binding, inks, paper, varnishes and special printing processes

    Plans the job process by setting, reviewing and distributing production and shipment schedules; conferring with HODs to determine the status of the job and completion dates; and compiling reports on work-in-progress, inventory levels, costs, and production problems

    Oversees planning and implementation of production plans including receiving sales forecasts; requisition for procurement of raw materials and manufacturing of products

    Monitors pre-press activities by supervising “color separation” and “plate making” to ensure conformity with policies and procedures

    Monitors printing activities by giving continuous approval on samples at different stages of the process

    Monitors the di-cutting process by supervising the smooth running of activities

    Monitors the finishing process and gives his approval on final samples before the shipping process


    Carries out costing of projects in order to present to management project price estimates for decision-making and approval purposes

    Controls costs in all areas, and proposes ongoing enhancements to optimize quality of products and services in a cost effective manner

Quality Standards

    Acts as subject matter expert to propose most suitable machines/equipment and suppliers that fit quality standards set by the organization

    Directs and monitors production plans according to quality and quantity specifications within cost objectives

    Oversees proper implementation of maintenance procedures in order to ensure that quality standards are adhered to

Risk Management

    Devises contingency plans to overcome possible machine and equipment shortages

    Tracks recurring technical maintenance issues and devises ways to mitigate re-occurrence in order to minimize unplanned downtime that may cause financial loss to the organization

Safety and Security

    Abides by and ensures implementation and adherence of team to safety and security rules and procedures to overcome potential dangers and hazards

    Ensures strict abidance of all department with safety gear and hygiene standards and reprimands non-conformity as per set procedures

Customer Service

    Maintains contact with clients, regarding technical specifications and any update about job process or delivery information to ensure high level of client satisfaction

    Coordinates with the Marketing department on customer complaints and feedback for ongoing enhancement of quality of final products

People Management

    Leads the team to ensure the optimization of their technical competencies to sustain and enhance the expansion of the business at all levels by:

    Building strong relationships within the team through cascading the strategic objectives across

    Motivating and developing the team to ensure that the department has the necessary skill base and that subordinates are optimally motivated and enabled to maximize their potential and contribution to the business for growth sustainability

Report Development

    Prepares weekly reports needed to track maintenance/production progress according to preplanned schedules as well as major machine breakdowns or abnormalities to reduce reoccurrence

Business Development

    Stays abreast of industry trends and competitors’ products for business development purposes

Policies and Procedures

    Participates in setting policies and procedures of own department with related parties and keeps up to date with changing internal and external related regulations for compliance and regulatory purposes

    Communications and Working Relationships

Internal Communication

    Maintains regular contact with Top Management for work prioritization and coordination

    Maintains continuous contact with team for work coordination

    Maintains regular contact with Store department to ensure proper stock of spare parts and debrief purchasing on specifications of new spare parts and machines

    Maintains continuous contact with Marketing department for work coordination and customer satisfaction

External Communication

    Maintains contact with suppliers to decide on quality needed to optimize the maintenance process

    Maintains regular contacts with clients for maximum client satisfaction

    Framework, Boundaries, and Decision Making Authority

    Takes decisions regarding line stoppages when there are any machine abnormalities or breakdowns, to set the preventive maintenance schedule according to the seriousness of the problem.

    Signs on the closing of each job and takes decisions regarding production planning and production work-in-process activities as per the requirements, duties and responsibilities of his role.

    Takes decisions in terms of quality of machines and spare parts while being cost-efficient


    Minimum of 10 years of experience in similar position

    Bachelor degree in Engineering. A master degree is a plus

    Diploma in printing is a plus

    Knowledge of Bobst, Heidelberg and Manroland is a big plus

    Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture of goods

    Knowledge of circuit boards, processors, chips, electronic equipment…

    Good command of English

    Very good computer skills – Microsoft Office. Costing program and graphic designs programs are a plus

    Very good organizational skills

    Very good problem-solving skills

    Very good interpersonal and communication skills

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