Monitoring and Maintaining systems and basic diagnosis of network related issues and drive them to closure.
Implement regular upgrades to the network
Translate business requirements into supporting and enabling information technology architecture and projects
Assist in developing and validating standard baseline configurations for network devices and applications
Monitoring, maintaining and providing quality technical support to clients
Responding to L1 issues and escalating to superior support engineer
Bachelor's degree in Computer Science, Information technology or similar area of discipline
Certifications in N+,CCNA and CCNP will be an added advantage
At least 2 years working experience in a well established ICT Solutions company
Knowledge of windows, cisco and mikrotik products
Knowledge in networking: OSI Layer, knowledge of switches, routers, firewalls, LAN(switching),WAN(GRE),TCP/IP Suite and UDP.