Technology Support Executive in Abuja, Nigeria

Industry
ICT / Telecommunications
Specialization
Information Technology
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

    Monitoring and Maintaining systems and basic diagnosis of network related issues and drive them to closure.

    Implement regular upgrades to the network

    Translate business requirements into supporting and enabling information technology architecture and projects

    Assist in developing and validating standard baseline configurations for network devices and applications

    Monitoring, maintaining and providing quality technical support to clients

    Responding to L1 issues and escalating to superior support engineer

Requirements

    Bachelor's degree in Computer Science, Information technology or similar area of discipline

    Certifications in N+,CCNA and CCNP will be an added advantage

    At least 2 years working experience in a well established ICT Solutions company

    Knowledge of windows, cisco and mikrotik products

    Knowledge in networking: OSI Layer, knowledge of switches, routers, firewalls, LAN(switching),WAN(GRE),TCP/IP Suite and UDP.

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