Temporary Customer Service Assistant in Dubayy [Dubai], United Arab Emirates

at Adidas

Industry
Sporting Goods
Specialization
Customer Service
Minimum Qualification
Diploma
Required Experience
1 - 3 years
Employment Type
Contract
Gender
Male or Female

Job Description

Purpose & Overall Relevance for the Organisation:

We are seeking an enthusiastic and hard-working individual to temporarily support Customer Service Team for 6 months.

Responsibilities

  • Assist Customer Service team in the placing adhoc sales orders and credit notes related to customer claims in our internal system
  • To process and send out the order confirmations, creating various reports based on customers or internal requests
  • Support in retrieving information request, order book maintenance, cancellations, documentation, special handling etc
  • Handle all administrative task within the department

Requirements

Knowledge, Skills and Abilities:

  • Administrative experience from customer services, support function or helpdesk
  • Good knowledge in the MS Office system
  • Positive and service minded
  • Solution oriented and able to handle stress    
  • A team player with good interpersonal skills and a passion for sports

Requisite Education and Experience / Minimum Qualifications:

  • Diploma/University degree
  • Minimum 1-2 years of work experience
  Apply Now

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