TICKETING AND RESERVATION OFFICER Job Ref: TRO-018 in Lagos, Nigeria

at Dana Airlines Limited

Industry
Airline / Aviation
Specialization
Airline/Aviation
Minimum Qualification
HND
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

As part of our commitment to expand and provide a world class carrier to Nigeria we are seeking experienced and courteous individuals to join our team.

Key Accountabilities:

• Booking of Airline Tickets through Airline Reservation System.

• Handling Passenger Queries and responding / escalating to the next level if not solved.

• Computation and Preparation of Total Sales Report.

• Provide excellent customer service, anticipate and respond to passenger’s needs promptly and in a professional manner.

Requirements

  • Possess a minimum of HND or BSc. qualification
  • Have completed an IATA Course on Fares and Ticketing.
  • Hands on experience on Airline reservation systems like AMADEUS, GALILEO etc.
  • Have worked for a reputable airline for at least two years as a Ticketing & Reservation Officer.
  • Be well versed with computer applications.
  • Have excellent interpersonal and communications skills.
  • Be willing to work in shifts.
  Apply Now

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