Ticketing And Reservation Officer in Kaduna, Nigeria

at ICarryGo.com Ltd

Airline / Aviation
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

  • Candidates are required to have a high level proficiency in the use of booking and reservation GDS (Global Distribution Systems) software such as Amadeus, Galileo and Sabre.
  • Responsible for providing excellent services to customers in terms of ticketing reservations and company product to generate sales and ensure customer satisfaction and loyalty.
  • Effect reservations & ticketing for all clients to generate sales.
  • Fare quotes to all clients to provide the best applicable fares and generate sales.
  • Reconciliation of sales returns to accounts for daily sales.
  • Promote all company products to create awareness and generate sales.
  • Answer inquiries regarding information such as schedules and procedures.
  • Determine space availability on travel dates requested by customers and assign/sell such when available.


  • Knowledge of basic airline fares and ticketing
  • Knowledge of cash handling and debit card transaction
  • Knowledge of air kiosk
  • Excellent Customer service skills
  • Excellent oral and written communication skills
  • Ability to handle stressful situations
  • Detail oriented and accurate
  • Ability to perform basic mathematics
  • Ability to work under minimal supervision


  • A good university degree/HND in any of the Social Sciences or Business Management Disciplines.
  • Proficiency in the use of Microsoft Office Packages and the Internet.
  • All applicant must have 2-5 years of experience
  • Applicant with other certification is an added advantage
  • The applicant must be residing in Kaduna or willing to relocate.


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