Tour / Holiday Representative in United States

at a Confidential Company

Industry
Travels/Tours
Specialization
Hospitality / Leisure / Travels
Minimum Qualification
OND
Required Experience
Entry Level
Employment Type
Full Time
Gender
Male or Female
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Job Description

Tour / Holiday Representative Job Description

*Tour / holiday representatives look after groups of tourists staying at international resorts, where they are responsible for every aspect of their holiday.

*Holiday representatives are responsible for ensuring that holidays run smoothly and fulfil all of their promises.


Duties and Responsibilities

*Undertaking pre-holiday research into local facilities

*Inspecting hotel safety and cleanliness

*Offering sightseeing advice

*Organising and leading excursions and entertainment

*Liaising with accommodation owners, agents, coach companies etc.

*Problem solving

*Resolving conflict with clients

*Referring complaints and problems to senior management

*writing reports.


Skills and Representatives

*Independence

*Excellent interpersonal skills

*Communication skills

*Organisational skills

*Confidence

*Energy

*Fitness and health.
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