Trainer in Dubayy [Dubai], United Arab Emirates

at Chalhoub Group

Trade / Services
Administration & Office Support
Minimum Qualification
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female

Job Description

The Training in charge provides support both administrative and strategic to the IT, ERP and HR departments organises and maintains   efficient coordination between the ERP team and the new comers to the   business on of all aspects of training, scheduling, education and learning and provides day-to-day assistance for the trainers and all those using the business as usual training facility.


Administrative tasks

»   Is the point of contact for all BAU trainers and new   comers to the business

»   Ensure all records are kept up to date and   participants get accurate and timely joining instructions and other relevant   information

»   Advise department employees on required system programs   available within the BAU department

»   Organise and carry out the distribution of bulletins   and other documentation relevant to the training function

»   Prepares all training resources pre-training-Admin

»   Follow up on participants lists


Training Management

»   Ensure that proper program documentation, record keeping, and materials inventory are completed and kept current.

»   Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and 
  work cooperatively and jointly to provide quality seamless customer service

»   Identify problem areas, recommend solutions, and propose changes to existing training procedures

»   Responsible for performing a training needs analysis, for determining the appropriate method of training to be used, and   for evaluating training methods to ensure goals are met.

»   Coordinate with the ERP team to keep all training material up to date.

»   Manage, engage and develop the team reporting to him/her using the performance management tool (PDR)



»   Record and update room bookings for training events and meetings and maintain registers for course bookings

»   Liaises with attendees and department representatives regarding training including follow up

»   Monitor stocks of training materials and reordering as appropriate.

»   Create BAU implementation plan based on ERP project gaining stability after each roll out.

»   Set the objectives and budgets for own team members and ensure their accomplishment

»   Compile training policies and procedures as required per BAU roll out.-Plan

»   Prepare the training events calendar-Plan



2-5 years in a similar role

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