Training Coordinator - 6 Month FTC - Birmingham in England - Birmingham, United Kingdom

at Ernst & Young

Administration & Office Support
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

To work as part of the HRSSC Learning Services team to organise and coordinate the delivery of learning activities in accordance with defined training service standards 

  • Manage a portfolio of programs and ensure the respective content, requirements and target audience details are accurately entered on EY Leads

  • Manage day to day relationships with client (L&D), learners (Sub Areas), program managers (Internal/External) and suppliers (Internal/External)

  • Manage nominations for programs using EY Leads, ensuring approvals and registrations are consistent with business requirements and course availability

  • Conform with policy and procedures to identify and book suitable venues, using the procurement nominated/preferred venue agency, to secure the most cost effective rates

  • Monitor program expenditure against budget, reporting any variances and ensure programs are recharged accurately

  • Contribute to HRSSC, CBS and wider HR projects and initiatives

  • Commit to own personal development and completion of appropriate learning and development activities to ensure capability and skills are current
  • Responsibilities

  • Ensure all parties are aware of the information and requirements to enable delivery of a successful training experience

  • Prepare and/or order course materials, including leader/participant guides, program manuals, handouts, slides, case studies and other published materials as required

  • Book and liaise with venues for training programs

  • Liaise with external and internal program presenters

  • Order supplies of stationery, audio and video equipment required by the program

  • Arrange delivery of course materials to the selected venue

  • Coordinate and despatch joining instructions, delegate lists and appropriate materials to attendees

  • Record and extract data from systems/files to provide management information as required

  • Review, check and ensure correct payment of invoices and reconcile and identify any differences in budgeted numbers (costs, attendees, etc)
  • Requirements

  • Administration/clerical experience within a service delivery team environment. Experience of administering training events preferred.

  • Good interpersonal skills for customer liaison

  • Qualified to GCSE level or equivalent
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