Training Coordinator - 6 Month FTC - Birmingham in England - Birmingham, United Kingdom

at Ernst & Young

Administration & Office Support
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female

Job Description

To work as part of the HRSSC Learning Services team to organise and coordinate the delivery of learning activities in accordance with defined training service standards 

  • Manage a portfolio of programs and ensure the respective content, requirements and target audience details are accurately entered on EY Leads

  • Manage day to day relationships with client (L&D), learners (Sub Areas), program managers (Internal/External) and suppliers (Internal/External)

  • Manage nominations for programs using EY Leads, ensuring approvals and registrations are consistent with business requirements and course availability

  • Conform with policy and procedures to identify and book suitable venues, using the procurement nominated/preferred venue agency, to secure the most cost effective rates

  • Monitor program expenditure against budget, reporting any variances and ensure programs are recharged accurately

  • Contribute to HRSSC, CBS and wider HR projects and initiatives

  • Commit to own personal development and completion of appropriate learning and development activities to ensure capability and skills are current
  • Responsibilities

  • Ensure all parties are aware of the information and requirements to enable delivery of a successful training experience

  • Prepare and/or order course materials, including leader/participant guides, program manuals, handouts, slides, case studies and other published materials as required

  • Book and liaise with venues for training programs

  • Liaise with external and internal program presenters

  • Order supplies of stationery, audio and video equipment required by the program

  • Arrange delivery of course materials to the selected venue

  • Coordinate and despatch joining instructions, delegate lists and appropriate materials to attendees

  • Record and extract data from systems/files to provide management information as required

  • Review, check and ensure correct payment of invoices and reconcile and identify any differences in budgeted numbers (costs, attendees, etc)
  • Requirements

  • Administration/clerical experience within a service delivery team environment. Experience of administering training events preferred.

  • Good interpersonal skills for customer liaison

  • Qualified to GCSE level or equivalent
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