Training Specialist in Dubayy [Dubai], United Arab Emirates

at Adidas

Sporting Goods
Human Resources
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

To manage the learning and professional development of the retail field workforce for own retail, wholesale and franchise partners in GCC & North Africa through instore and classroom based trainings programs and supporting back office learning initiatives.


  • Creation of retail training strategy and yearly training calendars for respective adidas Group brands.
  • Identifying training and development needs within own retail through performance appraisal results, store performance analysis/ check lists and regular consultation with store manager, retail management and human resources.
  • Continuous rollout and update of the global retail people strategy and the adidas Retail University training and development program.
  • Continuous training and  support to In-store trainers.
  • Evaluation of specific KPIs and customer service / mystery shopper results to identify opportunities to improve performance and sales through training in co-operation with business partners.
  • Close interaction with Visual Merchandising team to facilitate regular VM workshops
  • Close alignment with Retail Operations, Marketing and Sales to ensure implementation of training strategy.
  • On-the-floor training and coaching to effectively update and sustain new practices.
  • Monthly scheduling and delivery of Retail Sales Training for wholesale & franchise partners throughout the GCC & North Africa region.
  • Manage the translation of training content and logistics of bringing content ‘to market’.
  • Schedule, manage and execute the blended learning offers.
  • Provide monthly training updates to Learning Manager.
  • On-going design (when needed), arrangement, proof reading, delivery and assessment of seasonal product training materials.
  • Monitoring, measuring and reviewing the progress of trainees.
  • Managing training costs in accordance with the department’s budget.
  • Conducting quarterly inductions for new joiners.
  • Conduct industry benchmarking and maintain external contacts.
  • Align and share best practice with EM counterparts.
  • Strive to implement a learning culture within the organisation with innovative concepts and deliverables whilst continuously seeking inspiring methods to improve the efficiency of training services offered.
  • Support on back office training where required.



Knowledge, Skills and Abilities:

  • 2-3 years of job specific work experience preferably in the retail/fashion/FMCG industry.
  • Proven track record of increasing retail & sales KPIs through training and development programs.
  • Highly integrative with strong business mind, data focus and results orientation.
  • Conceptual thinker with ability to multi-task and manage a heavy workload
  • Strong work ethic with flexible approach
  • Customer oriented, approachable and strong interpersonal skills
  • Excellent written and verbal communication skills
  • A good team player with an international mindset
  • Excellent organization, time management and problem-solving skills 
  • Fluency in Arabic
  • Excellent MS Office skills in particular PowerPoint
  • Available to travel within GCC and North Africa

Requisite Education and Experience / Minimum Qualifications:

  • University Degree in Human Resources or Business

*Relocation is not available for this position.

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