Training Specialist in Dubayy [Dubai], United Arab Emirates

at Adidas

Sporting Goods
Human Resources
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female

Job Description

To manage the learning and professional development of the retail field workforce for own retail, wholesale and franchise partners in GCC & North Africa through instore and classroom based trainings programs and supporting back office learning initiatives.


  • Creation of retail training strategy and yearly training calendars for respective adidas Group brands.
  • Identifying training and development needs within own retail through performance appraisal results, store performance analysis/ check lists and regular consultation with store manager, retail management and human resources.
  • Continuous rollout and update of the global retail people strategy and the adidas Retail University training and development program.
  • Continuous training and  support to In-store trainers.
  • Evaluation of specific KPIs and customer service / mystery shopper results to identify opportunities to improve performance and sales through training in co-operation with business partners.
  • Close interaction with Visual Merchandising team to facilitate regular VM workshops
  • Close alignment with Retail Operations, Marketing and Sales to ensure implementation of training strategy.
  • On-the-floor training and coaching to effectively update and sustain new practices.
  • Monthly scheduling and delivery of Retail Sales Training for wholesale & franchise partners throughout the GCC & North Africa region.
  • Manage the translation of training content and logistics of bringing content ‘to market’.
  • Schedule, manage and execute the blended learning offers.
  • Provide monthly training updates to Learning Manager.
  • On-going design (when needed), arrangement, proof reading, delivery and assessment of seasonal product training materials.
  • Monitoring, measuring and reviewing the progress of trainees.
  • Managing training costs in accordance with the department’s budget.
  • Conducting quarterly inductions for new joiners.
  • Conduct industry benchmarking and maintain external contacts.
  • Align and share best practice with EM counterparts.
  • Strive to implement a learning culture within the organisation with innovative concepts and deliverables whilst continuously seeking inspiring methods to improve the efficiency of training services offered.
  • Support on back office training where required.



Knowledge, Skills and Abilities:

  • 2-3 years of job specific work experience preferably in the retail/fashion/FMCG industry.
  • Proven track record of increasing retail & sales KPIs through training and development programs.
  • Highly integrative with strong business mind, data focus and results orientation.
  • Conceptual thinker with ability to multi-task and manage a heavy workload
  • Strong work ethic with flexible approach
  • Customer oriented, approachable and strong interpersonal skills
  • Excellent written and verbal communication skills
  • A good team player with an international mindset
  • Excellent organization, time management and problem-solving skills 
  • Fluency in Arabic
  • Excellent MS Office skills in particular PowerPoint
  • Available to travel within GCC and North Africa

Requisite Education and Experience / Minimum Qualifications:

  • University Degree in Human Resources or Business

*Relocation is not available for this position.

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