1.The role holder is required to market and manage Wealth Management & SME customer relationships through pro-active and consultative approach and detailed understanding of existing customers’ business (es) to enhance profit.
2.Acquire profitable new customers for the Wealth Management & SME Banking business through the creation, development and maintenance of high quality advisory relationships, that includes effective consultative selling and creative structuring of financial solutions.
3.To manage and effectively control bank retail foreign exchange with a view to maximise earnings with strict compliance that all transactions are performed within Central Bank's regulations and Group Market Risk Limits.
4.To diligently undertake Purchase and Sales of Foreign Currencies with Customers in collaboration with CBMS dealers.
•Work with the Head, Consumer Banking Market Sales in the development and execution of marketing initiatives for the acquisition, retention and growth of target customer base.
•Directly work with customers to deepen and secure new business relationships through the analysis of needs and provision of foreign exchange products and services.
•Creatively tailor products to meet individual customer needs.
•Analyse and review quality of potential and existing business to ensure maximum profitability.
•Maintain accurate and up-to-date records of all actual and attempted customer interactions.
•Attend customer meetings that have defined call objectives, desired outcomes and a well-constructed plan.
•Liaise and provide leadership in areas of expertise, particularly in the provision of products and services to customers.
•Responsible for delivering a service that matches the Bank’s brand promise of being ‘The Right Partner’, to customers.
•To periodically visit the branches with the objective of providing support in marketing their customers, disseminating information on Financial Markets products and understanding their Financial Markets needs.
•To maintain constant relationship with Retail and SME customers through site visits and telephone calls.
•Market new FX products.
•To identify opportunities for cross – selling and referral to other SCB lines through developing and maintaining a close understanding of customers’ businesses.
Minimum of a 2nd Class degree in a relevant course,
Minimum 3 – 5 years knowledge of Banking / FX sector with ability to understand the flows and processes of foreign exchange.
Good marketing and interpersonal skills.
Strong analytical, problem solving and decision making skills.
Thorough knowledge of consumer banking products with exposure to Trade Services, Treasury and Cash Management products and services.
Strong communication & negotiation skills.
Leadership, management, organisational and people management skills.
Computer skills are essential.