We are one of the leading and fast growing National Health Maintenance Organization (HMO) in Nigeria, with branch network across 24 States of Nigeria. We are licensed and accredited to function both as a private health insurance company and for participation in the formal/informal sector social health insurance program. Our clientele cuts across government, corporate and development partners who we have serviced over the years based on our exceptional service delivery. Due to the dynamic nature of our company to meet up with the global best health maintenance practices, and to effectively implement our new strategies, UHI is inviting applications from innovative, versatile, and dynamic service oriented professionals to fill the following vacant positions.
-Handling clients inquiries through telephone and email to ensure effective management and resolution of client’s complain using available resources
-Provide Clients with product and service information-update existing client information -Document all calls and other information according
to standard operating procedures.
-Organize and Perform provider visitation and effective utilization tracking
-B.Sc. Nursing and Registered RN/RM
-1-3 Years working experience preferably in HMO
-Knowledge and experience of customer service management
-In depth knowledge of the Health Insurance
-Working knowledge of the Microsoft Office suite
-Ability to understand and speak the local language fluently will be an added advantage.