Virtual Assistant in United States

at a Confidential Company

ICT / Telecommunications
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

Virtual Assistant Job Profile and Description

Virtual Assistants are the independent service providers. They deliver services to the clients operating as online virtual assistants. They provide multi services such as secretarial, administrative, creative, or technical services to small or medium sized businesses externally. They usually use online communication channels, such as phone, e-mail, fax, to deliver their services.

Duties and Responsibilities

*He or She has to perform the basic duties such as making travel arrangements, accounting, researching insurance options, buying furniture, or supplies.

*He or she needs to provide administrative services such as graphic and website design, offline and online promotion and specialized business services.

*He or she needs to provide rendering services such as data entry, accounting, desktop publishing, bookkeeping, PowerPoint presentations.

*He or She will also be needed to provide secretarial service such as delivering, writing, researching, and editing services as well as secretarial services.

*He or she has to provide customer service like consulting, coaching, technical, real estate, or customer service support.

*He or She will be needed to operate basic equipments, such as computer, modem, printer, fax machine, scanner, and copier.

*He or She will have the duty to always be updated about the development markets in the job role.

*He or she needs to communicate and maintain coordination with the suppliers, customers, visitors, enquirers, or relevant staff.

Skills and Specifications

*He or She needs to have impressive telephone etiquettes to do the job.

*He or she needs to be an excellent communicator so should have great communication skills.

*The required skills in a person are exceptional computer skills, good organizing and planning skills.

*He or she should be an excellent learner with the ability to understand, and execute complex written and verbal instructions.

*The person needs to be able to maintain customer confidentiality and should be very honest.

*He or she should have the quality of being calm and composed even in emergencies and opposite situations.

*He or she should be able to deliver excellent and satisfactory customer service, externally and internally.

*He or she needs to have the quality of work under rigorous pressure and meet close deadlines.

Education and Qualifications

*The person needs to have a High school diploma or general education degree from an accredited institution.

*The other requirement for the job is the past working experience in call center activity
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