WAITER/WAITRESS in Lagos, Nigeria

at Newcastle Consults

Industry
Hospitality/Leisure
Specialization
Hospitality / Leisure / Travels
Minimum Qualification
OND
Required Experience
Entry Level
Employment Type
Full Time
Gender
Male or Female

Job Description

Waiter/Waitress is to take orders and deliver food and beverages to our customers.

Ultimately, you should be able to provide an excellent overall guest experience.

. Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

. Prepare checks that itemize and total meal cost and sales taxes.

Responsibilities

  • Provide excellent customer services that promote satisfaction
  • Greet customers and present menu
  • Make recommendations or share additional information upon request
  • Take and serve food/drinks orders and up-sell any additional products
  • Arrange table settings and maintain tables clean and tidy
  • Check products for quality and correct any problems that keep them from enjoying their meal/drink
  • Deliver checks and collect payments
  • Cooperate with all serving and kitchen staff
  • Follow all relevant health department rules/regulations and all customer service guidelines

Requirements

  • Proven work experience as a waiter or waitress
  • Ability to develop constructive working and interpersonal relationships with colleagues and customers
  • Problem solving and decision making skills
  • Service orientation and excellent organizational skills
  • Hands on experience with cash register and any ordering information system
  • Active listening and effective communication competencies
  • Good physical condition
  • High school diploma; food safety training will be considered a plus

 

Requirements: Interested candidates must have a minimum of SSCE in or any related field, professional qualification will be an added advantage. 

 

  Apply Now

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