The Workplace Coordinator will be responsible for the provision of client focused service in their building through the application of policy and best practice.
Responsible to the Senior WPC ensuring that the REFM business plan, policy and initiatives are delivered in the local office.
Support Service Managers bringing any areas of improvement or issues with the following services to the relevant Service Managers attention: Vending, Reception and Client Services, Maintenance, Cleaning, Records Management,Print device availability and Stationery.
Support Real Estate Service Managers locally as required with: Porterage, Helpdesk Response, Projects, Churn, Moves, Space Planning & Utilisation and Corporate Social Responsibility.
Where any issues with the above services are identified to either encourage BU staff to log the call with the appropriate Helpdesk or log themselves taking on an active local involvement to ensure working collaboratively with service managers and providers the issues are resolved.
Deliver and Support Directly Managed Services outlinedbelow, and support any third party delivered services
detailed within Appendix 1 Core Competencies
Ownership and responsibility for a total REFM delivery within our buildings using the helpdesk and the wider FM network.
Gatekeeper and ambassador for making our buildings and the EY experience the place to be.