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Business Client Service Manager Full Time
Casmax Consult

Lagos, Nigeria | OND | 1 - 3 years | Full Time | Male or Female | Manufacturing / Production | Business Supplies and Equipment

Job Summary

Job Description

  • Seek to understand clients’ business and provide insights to clients’ strategic goals and objectives.
  • Proactively engage in clients’ key business issues, contribute to decision making and deliver effective presentations.
  • Build strong relationships with senior marketing, research and sales leaders within key client organizations.
  • Identify opportunities to expand business within client accounts through a clear understanding of clients’ needs and the application of Nielsen’s suite of solutions.
  • Participate in the development of Client proposals, briefing documents and presentations for all assigned client accounts
  • Participate in the implementation of the needs assessment process in key client organizations.
  • Using consultative selling, effectively communicate and negotiate at top –to-top level.
  • Promote effective working relationships with clients; the client service teams; and other Nielsen functions

 

Job Requirements

Requirements

  • University degree preferably in Marketing, Research or a Business related area; postgraduate degree or MBA is preferred but not mandatory.
  • 2 years working experience in Market Research or Business Analytics and Client Servicing
  • Excellent verbal and written communication skills
  • Good knowledge of research methods (RMS & CI), analysis and tools
  • Strong business acumen, strategic perspective and good knowledge of market dynamics.
  • Expertise in servicing clients and strong analytical skills
  • Good organisational skills; strong leadership and people management skills
  • Competent negotiator with effective influencing skills
  • Good knowledge and understanding of all Nielsen products and service offerings in Ivory Coast and West Africa
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