Business Technology Manager Full Time
Emirates Group

Dubayy [Dubai], United Arab Emirates | Bachelor's Degree | 10 - 15 years | Full Time | Male or Female | Executive / Top Management | Airline / Aviation

Job Summary

  • To contribute to the development of business strategy with IT for assigned business units. Develop the business IT Strategy in-line with Emirates Group?s overall IT strategy keeping in mind future growth and technology innovation of the Emirates Group (3-5 years).To manage the overall relationships with business stakeholders, for an assigned business units, establishing an effective and consistent IT customer experience through identifying business needs and leading improvements and customer focus across all of IT.
  • Ensure delivery of all IT solutions, projects and services to the assigned business units in a timely and cost effective manner .
  • Support the (Head) Business Technology by ensuring that IT contribute to the development of strategy for the assigned business units. Establish an appropriate and cost effective IT strategy (over a 3-5 year timeframe to support the business strategy. Integrate IT strategy to the assigned business units to ensure full exploitation and alignment for the best interest of the Group.
  • Single point of accountability for all IT related matters to the assigned business units. Develop and maintain effective working relationships with senior business mangers through regular direct contact. Represent IT in the senior management team of the assigned business units.

    There are Senior Business Analyst roles available under the following domains:

    • dnata Cargo
    • dnata Travel
    • dnata International
    Job Requirements
    • Experience and Qualifications:
    • Degree or Honours (12+3 or equivalent ) in a subject relevant to IT
    • 10 yrs of management experience of which previous experience at a senior level in IT, ideally within a customer relations environment. Experience in leading delivery of business IT solutions, ideally in the travel & transportation industry is of advantage. Major account experience gained in both multinational and multi-cultural environments would be an added benefit.


    • Business/IS Strategy and planning
    • Technical strategy and planning
    • System development
    • Business Change management
    • Relationship Management

      Preferred Additional Qualification

    dnata Travel

    • 5 years of experience in e commerce, and 10 years of experience in travel and tourism

    dnata International

    • 5 years of experience in Cargo, and 10 years of experience in airport operations

    dnata Cargo

    • 10 years of experience in Cargo, and 5 years of experience in airport operations
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