Job Description

• Assist customers with questions, inquiries and complaints
• Promote goods and services offered by the company.
• Keep records of customers’ information.
• Build rapport with customers by engaging with them in an accommodating, friendly, and professional manner, to deliver exceptional experiences and nurture lasting relationships.
• Liaise with managers or other employees who might be able to provide further assistance.
• Assist with placement of orders, refunds, or exchanges.
  Utilize computer technology to handle high call volumes.