Customer Experience Delivery Manager Full Time

England, United Kingdom | Bachelor's Degree | Entry Level | Full Time | Male or Female | Customer Service | Client Services

Job Summary

Home to Orange, T-Mobile and Britain’s one and only 4G network, EE is a pretty exciting place to be. And not just for our customers. When it comes to Digital careers, we have some interesting projects up our sleeve. But that’s something you’re about to find out for yourself.

Scoping out, planning and delivering every aspect of both business as usual and all-new web experiences, you’ll act as the face of Online to the rest of the business. You’ll manage internal and external teams, prioritise workloads, and, of course, make sure everything we do is up to EE’s innovation and quality standards. You’ll also get involved in the strategic development of solutions and manage the needs of a large and diverse group of stakeholders.

With your background, you’ll know what it takes to deliver amazing customer experiences from bright idea to handset, tablet and computer. And you’ll have the relationship building, negotiating and consultative skills needed to do it in a blue-chip environment. You’ll also bring us a good technical understanding of web systems and processes, front-end technologies and W3C standards.

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