Customer Service Officer Full Time
Lagos, Nigeria | HND | Entry Level | Full Time | Male or Female | Customer Service | Healthcare / Medical
- Report to the Team Head,.
- Support with the Planning, developing and implementing of strategy for the Customer Relationship Management Function.
- Play a role in the development of proficient Customer Relationship Management processes and applications.
- Develop, optimize and implement business models for retention of company’s customer base.
- Manage and optimize customer information on a Customer Relationship Management scheme.
- Advice on Customer Relationship Management activities and ensure monthly reporting.
- Identify and implement processes to improve and ensure accuracy of customer data.
- Good interpersonal skills.
- Excellent written and verbal communication skills.
- Strong attention for details.
- Excellent organisation skills.
- Problem solving skills.
- Ability to prioritize.
- Working knowledge of Microsoft Office Package.
How to Apply:
Interested applicants, who meet the specification details above, should submit a cover letter (stating from what site he/she got the job advert from), detailed CV and relevant copies of credentials to firstname.lastname@example.org