Customer Service in Lagos, Nigeria
Job Vacancy at Oyen World
- Industry
- Education
- Specialization
- Sales/Business Development
- Minimum Qualification
- OND
- Required Experience
- 1 - 3 years
- Employment Type
- Full Time
- Gender
- Male or Female
Job Description
Report to the Team Head,.
Support with the Planning, developing and implementing of strategy for the Customer Relationship Management Function.
Play a role in the development of proficient Customer Relationship Management processes and applications.
Develop, optimize and implement business models for retention of company’s customer base.
Manage and optimize customer information on a Customer Relationship Management scheme.
Advice on Customer Relationship Management activities and ensure monthly reporting.
Identify and implement processes to improve and ensure accuracy of customer data.
Requirements
Good interpersonal skills.
Excellent written and verbal communication skills.
Strong attention for details.
Excellent organisation skills.
Problem solving skills.
Ability to prioritize.
Working knowledge of Microsoft Office Package.
