Reporting to the Director of Sales and Marketing, responsibilities and essential job functions include but are not limited to the following: 

• Consistently offer professional, friendly and engaging service
• Direct and manage all activity related to the Sales department, ensuring all service standards are followed
• Responsible for all Sales Colleagues’ achievement of individual goals
• Direct all sales initiatives for the hotel  
• Provide guidance and direction in the development of segment action plans
• Be responsible for account management of key market segments
• Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
• Review sales contracts, considering the number of rooms, average rate and total revenue objectives of the hotel
• Participate in select sales activities both on and off property
• Set individual room revenue and/or room night goals
• Manage any Sales Incentive Programs
• Ensure the integrity of key accounts, the key prospect data base and monitoring of the sales software programs for accuracy and thoroughness
• Prepare an annual budget for approval and administer that budget in a fiscally responsible manner
• Balance operational, administrative and Colleague needs
• Follow departmental policies and procedures
• Follow all safety  policies
• Other duties as assigned

• Previous senior leadership experience within sales required
• Computer literate in Microsoft Window applications andor relevant computer applications required 
• University/College degree in a related discipline required
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times