Field Engineer Full Time
NGCom World

Abuja, Nigeria | Bachelor's Degree | 3 - 5 years | Full Time | Male or Female | Engineering | Engineering / Technology

Job Summary

This position participates as a key member of the Field Engineering Team. The Personnel must possess significant work experience in a production, mission-critical, revenue-dependent, 24x7 infrastructure environment.

Job Requirements

    Associates degree in Computer Science or related field

    One to three years experience working in high pressure, dynamic, 24x7 environments, preferred

    Proven ability to troubleshoot large, complex systems, preferred

    Experience using Enterprise monitoring tools such as Mikrotik Dude and/or other tools provided

    Ability to assist Networking team with troubleshooting IP and telephone networks

    Ability to install and/or remove rack-mounted equipment, associated cabling and other supported devices within the Data Center and other related areas

    Ability to perform technical problem resolution, in a high stress environment, including analysis, trouble isolation and repair

    Ability to both lead and collaborate with other team members of both Operations and Networking teams to complete basic equipment configuration, physical setup and installation of various equipment used within the Data Communication and Networking environments

    Strong interpersonal and customer service skills

    Effectively communicates technical issues in a non-technical manner

    Ability to learn quickly and apply new knowledge correctly and consistently

    Excellent verbal and written communication skills required

    Excellent problem solving and troubleshooting abilities required

    Must work well in a team or as an individual

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