Housekeeping Supervisor Full Time

Al Fujayrah, United Arab Emirates | Diploma | 1 - 3 years | Full Time | Male or Female | Others | Hospitality/Leisure

Job Summary

Memorable experiences for our Guests and Colleagues is the essence of being a Leader with Fairmont Hotels & Resorts. As a Housekeeping Supervisor your attention to detail will show the Housekeeping team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a “fun” place to work.

Job Responsibilites

Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service
  • Responsible for conducting quality inspections to ensure the highest levels of cleanliness in guestrooms, public areas in accordance with Fairmont standards, policies and procedures
  • Handle Guest concerns and react quickly, logging and notifying the proper areas
  • Responsible for taking a lead role in the coordination of all Housekeeping employees and activities including: office opening and closing, daily room assignments, evening service assignments, special tasks, and shift briefings
  • Responsible for communicating all operational concerns to the leadership team and proactively finding appropriate solutions and implementing action

  • Responsible for maintaining high level of performance, work quality and service standards of Housekeeping colleagues

  • Follows all Occupational Health and Safety regulations

  •  Ensures completeness of guestroom mini bar items, refill & charge consumptions promptly and alert discrepancies as required.

  •  Responsible for liaising with Front Office, Engineering and other departments in the overall operations of the rooms division to ensure the highest level of guest service are maintained.

  • Processes requests and delegates work assignment in a timely manner while adhering to Fairmont’s brand standards

  •  Other duties as assigned.

Job Requirements


  • Proficient in English (verbal & written) essential
  • High school diploma or equivalent preferred
  • Minimum 1 year experience in a supervisory capacity in a hotel Housekeeping environment
  • Proven training skills
  • Proactive with a meticulous eye for detail
  • Strong organizational, supervisory and communication skills
  • Able to convey information and ideas clearly
  • Ability to evaluate and select among alternative courses of action quickly and accurately
  • Work well in stressful, high-pressure situations
  • Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest
  • Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision


Physical Aspects of Position (include but are not limited to):

  • Constant standing and walking throughout shift
  • Occasional lifting and carrying up to 30 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps


Visa Requirements:   

Please note that you must be eligible to live and work in Dubai. We will assist successful applicants with the visa process and provide flights and accommodation

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