· Ensure the deployment and implementation of global/ regional solutions to the region with minimal business risk and disruption

· Ensures regional and local systems are maintained and enhanced but within the boundaries of the agreed Regional IT Account Plan and IT Strategy

· Identifies and flags up regional/ local differences for regional/ local solutions and manages stakeholders as appropriate

· Contributes to the preparation of budget proposals and estimated project workloads relevant to the business area

· Undertakes usability requirements analysis, applying tools and methods to identify the non-functional requirements of users, their characteristics and tasks, and the technical, organisational and physical environment in which the product or system will operate

· Undertakes usability evaluations, planning and performing all types of evaluation to assess the usability (including health and safety, and accessibility) of new or existing products or services (including prototypes); interprets and presents the results of evaluations

· Helps the business in checking the ‘end product’ against the initial requirements as articulated in the business requirement document

· Guides senior and middle management towards accepting change brought about through process automation

· Supports the reduction of non compliant software solutions

· Develops and co-ordinates implementation plans that are in line with best practice, the IT strategy, the business priorities and the demand plan

· Provides IT consultancy to business units within their functional area and is a key point of contact within regional IT for a designated area of expertise