IT OFFICER in United States

at a Confidential Company

ICT / Telecommunications
Information Technology
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female

Job Description

Key Duties/ Responsibility:

• Ensure ICT projects management through co-ordination of development, acquisition and deployment of ICT systems and infrastructure within the company, ensuring that they are of high standards. Set-up and install computer hardware and software including disk, tape, printers, modems and related peripherals.

• Develop and implement a comprehensive ICT strategy, policy, guidelines and procedures that will lead to improvement of efficiency and effectiveness of organization’s operations.

• Provide professional advice and guidance to management in the acquisition of ICT resources both software and hardware.

• Provide leadership and steer the operation and running of ICT resources ensuring high levels of systems availability, reliability and security.

• Perform maintenance and repairs on computer hardware and including backup, recovery and equipment cleaning.

• Respond to and resolve enquiries and complaints from the staff on IT materials.

• Train users on computer hardware/ software and other electronic office equipment.

• Facilitate, troubleshoot and repair malfunctioning hardware.

• Monitor operational performance and troubleshoot system problems. Isolate the cause of system failures.

• Ensure compliance on ICT related licenses and legislation.

• Oversee the day to day running of the ICT department including supervision of staff, training and motivation.

• Ensure safety of the total company’s ICT assets.

• Plan and manage the ICT budget.

• Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of information systems; research products and enhancements and their applicability to organizational needs.

• Interact with various outside support and sales organizations.

• Research and purchase computer, network and other electronic office equipment hardware/software.
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