OTR Installation Specialist in Lagos, Nigeria
Job Description
- Provide GE Healthcare leadership during site preparation:
- Manage strategic projects throughout EAGM by on the ground coaching of internal and external Key stakeholders and direct customer management.
- Coach Distributors and GE Installation specialists on the technical aspects and project management achieving execution excellence in a challenging environment.
- Ensure regional readiness for NPI execution proactively
- Provide support to customers and to sales representatives with site preparation and project management activities; deliver high quality site planning documents and drawings to customers; select equipment cables and options in a timely manner, monitor and communicate site management key dates for recording in the OTR project management systems; organize des-installation and recovery of previous systems if pertinent; in compliance with the WEEE directive and organize on site equipment delivery.
- Ensure installation quality to our customers: identify and plan the needed resources; provide directions for subcontractors; installation leaders and clinical applications specialists; monitor and communicate delivery; installations and applications key dates for recording in the OTR project management systems.
- Support the sales transfer: ensure compliance, handover and reporting procedures are followed; support the customer's acceptance process; ensure the relevant paperwork is dispatched in a timely manner to the administrative staff in charge of contracts and warranties.
- Follow and comply with existing GE Healthcare EHS rules and procedures.
- Be involved in EHS activities and programs (e.g. training, accidents reporting…) in compliance with the environmental health and safety policy.
- Field leader responsible for the on-site activities of the “Order to Remittance” projects in his area.
- Achieve customer satisfaction through the best possible site management and installation quality.
- Assess sales feasibility for equipment. Set accurate delivery, installation and clinical application key dates. Coordinate the field operations till handover.
- Ensure compliance with contractual requirements and local regulations.
Requirements
- 5+ years experience in field customer activities.
- Customer oriented.
- Field operational experience.
- Commitment to quality.
- Leadership skills.
- Technical background: knowledge in electricity, mechanics, physics, civil works, building trade, CAD, experience or engineering school
- Good knowledge of GEHC equipment business and local regulations for medical equipment.
- Problem solving expertise.
- Fluent in English.
Preferred Qualifications
- Business understanding
- Boundary less player
- Project management expertise
- Knowledge of social and local regulations, EHS rules.
- Knowledge of OTR systems.
- Knowledge in transportation and logistics.
