OTR Installation Specialist Full Time

Lagos, Nigeria | Bachelor's Degree | 5 - 7 years | Full Time | Male or Female | Information Technology | ICT / Telecommunications

Job Summary

- Provide GE Healthcare leadership during site preparation:

- Manage strategic projects throughout EAGM by on the ground coaching of internal and external Key stakeholders and direct customer management.

- Coach Distributors and GE Installation specialists on the technical aspects and project management achieving execution excellence in a challenging environment.

- Ensure regional readiness for NPI execution proactively

- Provide support to customers and to sales representatives with site preparation and project management activities; deliver high quality site planning documents and drawings to customers; select equipment cables and options in a timely manner, monitor and communicate site management key dates for recording in the OTR project management systems; organize des-installation and recovery of previous systems if pertinent; in compliance with the WEEE directive and organize on site equipment delivery.

- Ensure installation quality to our customers: identify and plan the needed resources; provide directions for subcontractors; installation leaders and clinical applications specialists; monitor and communicate delivery; installations and applications key dates for recording in the OTR project management systems. 

- Support the sales transfer: ensure compliance, handover and reporting procedures are followed; support the customer's acceptance process; ensure the relevant paperwork is dispatched in a timely manner to the administrative staff in charge of contracts and warranties.

- Follow and comply with existing GE Healthcare EHS rules and procedures.

- Be involved in EHS activities and programs (e.g. training, accidents reporting…) in compliance with the environmental health and safety policy.

- Field leader responsible for the on-site activities of the “Order to Remittance” projects in his area.

- Achieve customer satisfaction through the best possible site management and installation quality.

- Assess sales feasibility for equipment. Set accurate delivery, installation and clinical application key dates. Coordinate the field operations till handover.

- Ensure compliance with contractual requirements and local regulations.

Job Requirements

- 5+ years experience in field customer activities.

- Customer oriented.

- Field operational experience.

- Commitment to quality.

- Leadership skills.

- Technical background: knowledge in electricity, mechanics, physics, civil works, building trade, CAD, experience or engineering school

- Good knowledge of GEHC equipment business and local regulations for medical equipment.

- Problem solving expertise.

- Fluent in English.

Preferred Qualifications

- Business understanding

- Boundary less player

- Project management expertise

- Knowledge of social and local regulations, EHS rules.

- Knowledge of OTR systems.

- Knowledge in transportation and logistics.

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