Personal Financial Consultant Full Time
Standard Chartered Bank

Lagos, Nigeria | Bachelor's Degree | 3 - 5 years | Full Time | Male or Female | Banking | Banking / Financial Services

Job Summary

Personal Financial Consultant
•Managing the customer service function to ensure the delivery of quality service to customers, the projection of a professional and warm image, maintenance of operational controls and improvement in operational efficiency.
To acquire , grow and deepen customer relationships in the Wealth segment and SME segment through excellent service delivery, with special focus on the analysis of their personal , financial as well as investment needs and objectives

Job Responsibilites

•Attend to customer sales/enquiries
•Evaluate customer needs and provide advice as to products required
•Cross sell bank’s products to current/potential customers
•Carry out effective sales and Relationship management through direct sales and referrals
•Grow and manage customer base in the Personal /SME Portfolio segment
•Complaint handling and resolution
•Card/Cheque book custodian
•Card/Cheque book activation

Job Requirements

A minimum of a 2nd Class degree,

At least 2- 6 years sales experiance in a similar role

Good sales/service skills,

Stong communication skills

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