Quality Assurance Manager Full Time
a Confidential Company
United States | Bachelor's Degree | 1 - 3 years | Full Time | Male or Female | Customer Service | Manufacturing / Production
*Quality assurance managers work with other staff within organisations to determine and establish procedures and quality standards and to monitor these against agreed targets.
Duties and Responsibilities
*Determining, negotiating and agreeing in-house quality procedures, standards and/or specifications
*Assessing customer requirements and ensuring that these are met
*Setting customer service standards
*Specifying quality requirements of raw materials with suppliers
*Investigating and setting standards for quality/health and safety
*Ensuring that manufacturing processes comply with standards at both national and international level
*Working with operating staff to establish procedures, standards, systems and procedures
*Writing management/technical reports and customers’ charters
*Determining training needs
*Acting as a catalyst for change and improvement in performance/quality
*Directing objectives to maximise profitability
*Recording, analysing and distributing statistical information
*Supervising technical or laboratory staff.
Skills and Specifications
*Excellent technical skills
*Problem solving skills
*Team working skills
*It is also essential to have good numerical skills and an understanding of statistics.