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KANA Software

1996 | California - Sunnyvale, United States | 500 - 1,000 Employees

https://careerslip.com/kana-software

Latest Jobs

KANA Software has 1 job opening(s) available

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Kana Software

Scotland - Glasgow, United Kingdom | Bachelor's Degree | 1 - 3 years

About KANA Software

KANA understands the value of great Customer Service experiences. We know every channel through
which a customer communicates with—and about—your brand. We provide on-premises and cloud
solutions for large enterprises and mid-market organizations, and by unifying and maintaining context
for customer journeys across agent, Web, social and mobile experiences, KANA solutions have reduced
handling time, increased resolution rates and improved net promoter scores (NPS) at more than 900
enterprises – including many of the Fortune 500 and more than 250 government agencies. At KANA, we
help create differentiated and personalized customer experiences that count.
KANA is based in Silicon Valley, California and has offices worldwide.

Specialties
Customer Experience Management, Multichannel Customer Service, Knowledge Management, Email Management, Online Customer Support Community, Web Self Service, Government CRM, Dynamic Case Management, Social Media Monitoring, SaaS Customer Service
Careerslip Reserve Vault

At Kana Software, we recruit from time to time from talents (that have shown interest in working with us) stored in our Resume Reserve Vault. If we do not have a vacancy that interests you but would like an opportunity to join us, please submit your resume for future job considerations.

Submit your Resume to our Reserve Vault