KANA Software has 1 job opening(s) available
About KANA Software
which a customer communicates withâ€”and aboutâ€”your brand. We provide on-premises and cloud
solutions for large enterprises and mid-market organizations, and by unifying and maintaining context
for customer journeys across agent, Web, social and mobile experiences, KANA solutions have reduced
handling time, increased resolution rates and improved net promoter scores (NPS) at more than 900
enterprises â€“ including many of the Fortune 500 and more than 250 government agencies. At KANA, we
help create differentiated and personalized customer experiences that count.
KANA is based in Silicon Valley, California and has offices worldwide.
Customer Experience Management, Multichannel Customer Service, Knowledge Management, Email Management, Online Customer Support Community, Web Self Service, Government CRM, Dynamic Case Management, Social Media Monitoring, SaaS Customer Service
Careerslip Reserve Vault
At Kana Software, we recruit from time to time from talents (that have shown interest in working with us) stored in our Resume Reserve Vault. If we do not have a vacancy that interests you but would like an opportunity to join us, please submit your resume for future job considerations.Submit your Resume to our Reserve Vault